Families,
Since the start of the school year, we’ve been experiencing a number of issue with Zoom. Common errors we have been getting are “Invalid Meeting ID”, “1132 server error”, and choppy audio/video (please be aware
that choppy audio/video can also be caused by other issues such as your internet connection).
We now have a fix for these problems. The link below is a video that will step you through the process of updating your computer to the latest version of Zoom.
Please carefully follow the steps in this video to update your District provided computer:
Also, for those of you who prefer to follow a script versus watching a video, we attached a PDF file with instructions.
*This fix is only for district supplied computers, not for personal computers.
If you would like to unsubscribe, please click this
link, and then select ‘unsubscribe’ on the right.